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Your account on sediniatoto operates under terms that govern how we handle your data, your transactions, and your access — with OVO, LinkAja, and QRIS recorded as part of your verified payment history. These terms apply where local law in Indonesia permits, and your rights under this policy are always accessible from your account dashboard after login.
This policy sets out the terms under which sediniatoto operates your account, handles your personal data, and processes transactions through local payment rails including OVO, LinkAja, and QRIS. Access to this platform and the services described here depends on local law and is available only where Indonesian regulations permit. We do not make representations about legal certainty — eligibility is determined by your jurisdiction and the applicable rules in your region. Your transaction records, wallet activity, and account data are held in accordance with this policy, and you may request a summary of what we hold at any time through the support channel. We update this policy when our practices change; the current version is always shown on this page, and we notify you through your registered account contact when material changes are made. Continued use of your account after a policy update means you acknowledge the revised terms. If any part of these terms conflicts with local law applicable to you, the local law applies to that part only — the remaining terms stay in effect.
Understanding where this policy applies helps you know which protections cover your account activity and which areas sit outside our direct control.
Login credentials, session management, and account-level controls fall fully within this policy. How you access your account — and how we secure it — is governed here. Follow the verification steps shown on your account page to keep access current.
Payment activity processed through OVO, LinkAja, and QRIS is recorded in your transaction history and falls within the scope of this policy. The record shown in your account dashboard after login is the authoritative reference for your activity.
Games, lobby content, and promotional material published on this site fall within our editorial control and this policy covers how that content is presented to you. Game availability depends on your region and what local law permits.
External payment processors, network operators, and any linked third-party services operate under their own terms. We do not govern those terms. Where your data passes through a third party to complete a transaction, that party's privacy practice applies to that leg of the journey.
You hold specific rights over the data and records we keep on your behalf. To review your transaction history, open your account dashboard after login — every OVO, LinkAja, and QRIS transaction processed through your account is listed there with date, amount, and status. If any account detail is incorrect — your registered contact, your preferred payment method on file, or your display name — you can update it through the account settings page. For questions about what data we hold or how it is used, reach out through our support channel with your account ID. We aim to respond to data queries with the information shown in your file; we will tell you what we hold, why we hold it, and how long we keep it. Requests to correct or remove data are handled through the same support route and reviewed against our retention obligations under applicable local law.
Your full transaction history — including all local payment activity — is visible in the account dashboard. No separate request is needed; log in and open the transaction tab to see what we hold.
Name, contact information, and payment method records can be updated through account settings. If a field is locked, contact support with your account ID and the correction you need.
Any question about how this policy applies to your account can be sent through the support channel. Include your account ID so we can pull your specific record and give you a direct answer.
To ask what personal data we hold, or to request a correction, open a support ticket. We review each request against our retention obligations and respond with what the record shows.
Policy questions, data requests, and account corrections all go through the same support routes. Use the channel that suits how you work — we handle policy queries through each of these paths and route them to the team that manages account and data matters.
Open the live chat widget from your account dashboard. Mention that your query is policy-related so it routes to the right team. Available for accounts in eligible Indonesia regions.
Send your policy question, data request, or correction notice by email. Include your account ID and the specific detail you want reviewed. We acknowledge receipt and respond with the record as it stands.
The Help Centre accessible from your account contains policy summaries, data request forms, and step-by-step account correction paths. Start here for straightforward queries before opening a ticket.
Account security and data handling are built into how sediniatoto operates, not added as an afterthought. Here is what we do and how you can verify it.
We keep your account data and transaction records for as long as your account is active and for the period required by applicable Indonesian regulations after it closes. The specific retention period for your account type is shown in your account settings under the data and privacy section.
We use cookies to keep your session active and to remember your account preferences. You can review and adjust cookie settings from the privacy panel in your account. Essential cookies required for login cannot be disabled without affecting account access.
Your account is protected by login verification steps shown on the sign-in page. We do not ask for your password through chat or email. If you receive a message requesting your credentials, report it through the support channel immediately using your account ID.
To request a change to how your data is handled, or to flag a concern about a policy update, contact us through the support email or live chat. Include your account ID and the specific change you are requesting so we can locate your record and respond directly.
These are the questions we receive most often about how our legal terms apply to accounts in Indonesia. If your question is not here, the support channel is the right next step.
This policy applies to accounts registered and used in regions where Indonesian law permits access to this platform. If you are accessing from a location where local law restricts this type of service, your access and the terms that apply to you depend on those local rules. Eligibility is always subject to applicable local law.
Log into your account and open the data and privacy section in settings. Your transaction history, account details, and preference records are listed there. For a full data summary or a formal request, open a support ticket with your account ID and we will pull your file and respond with what we hold.
Yes. Correction requests go through account settings for most fields. For locked fields or removal requests, contact support with your account ID and the specific detail to be changed. We review each request against our retention obligations under applicable local law and respond with an outcome.
Every transaction processed through OVO, LinkAja, or QRIS is logged in your account transaction history with date, amount, and status. These records are retained for the period required by applicable regulations. You can view them at any time from the transaction tab in your account dashboard after login.
When we make a material change to this policy, we send a notice to your registered account contact before the change takes effect. The updated version is published on this page with a revision date. Continuing to use your account after the effective date means you acknowledge the updated terms.
Raise your complaint through the support channel — live chat from your account dashboard or email with your account ID included. Policy and data complaints are handled by the team responsible for account and data matters. We acknowledge complaints and respond with the steps taken based on what your record shows.